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Entrepreneurship

The greatest compliment I ever got

Earl Maxwell, founder of Maxwell, Locke and Ritter and CEO of St.David's Foundation, is one of my heroes and mentors. He introduced me to core values when I was just starting out and the greatest lesson of all: no success at work is worth failure at home.  He also gave me a profound compliment to live up to my whole life when he called me a level 5 leader. So what's a Level 5 leader?  Jim Collins, in his bestseller Good to Great researched hundreds of companies to understand what separates the good from the great.  To benchmark, he defined "great" as having average cumulative stock return of at least 3 times the market over a 15 year period. Only 11 of the Fortune 500 companies made the cut.  Their leaders were identified as Level 5 for this key trait:  the ability to blend extreme personal humility with intense professional will.  Humility + Will = level 5 leader.  How do they do it?

1) They set up others for success.

2) They are modest.

3) Their resolve and diligence never wavers.

4) Mediocrity is unacceptable to them.

5) They are quick to credit others for their success, credit theirs to luck and take the blame for mistakes.

How do you become a level 5 leader?  Here's my advice:

1) Build your bench and groom great leaders to succeed you in your organization.  This starts with delegating.

2) If someone is giving you the credit, turn the spotlight away from you and on to the team you lead.  Better yet, join the choir and include specific examples in your praise.

3) People first, ideas later:  get the right team on the bus before you tackle the route.

4) Be brave enough to confront your weaknesses, address them and maintain confidence that you will succeed.

5) Play the part.  If you want to be a level 5 leader, start acting like one.

Go out there and be great!

Keep it classy,

Rachel

How do you know when it's time to say goodbye?

This week the Founder of Sweet Leaf Tea, Clayton Christopher, officially steps down as CEO.   Clayton bootstrapped his company in 1998 starting it with $10,000 initial investment, his grandmother's iced tea recipe, pillowcases for brewing and crawfish pots for steeping.   He turned his dream into a national brand.  Last year Nestle invested over 15 million in the company.  Clayton recently won both Austinite of the Year and Austin under 40 and has graced the cover of Inc magazine. I admire Clayton's honesty, acknowledging that the company had grown past him and it was time for him to move on.  That decision takes a lot of bravery.

Founders a forces of nature. Their guts, vision, determination, drive and charisma are critical to getting a start up off the ground.   It can be hard to say goodbye to founders, especially when their personality is infused with the brand.  Leaving the organization you started takes copious amounts of courage and humility.  Leadership transitions can be hard not just for founders, but for the staff and supporters they leave behind.   Handling them with grace requires openness, honesty and sometimes forgiveness.

How do you know when it's time to let go?  You may feel burned out.  Your company may be poised for a growth step (national or international expansion, franchising, etc) that extends past your passion or your skill set.   Or, you may just be ready to pursue another opportunity.  Whatever the reason, proceed with a healthy dose of gratitude, patience and optimism.  Saying goodbye can be hard but when one door closes, another opens.

Stay classy,

Rachel