The secret to asking a favor no one can say no to

Everyone's busy and time is money.  We need each other but we're all swamped.  How do you get your request moved to the top of the stack?  How do you get the door opened?  How do you get your name at the top of the list? Today I got THE BEST ask for a visit that I've ever received.  Not only could I not say no, I couldn't wait to meet this amazing person.  I immediately asked if I could share her flawless prose on my blog and she graciously agreed:

Dear Rachel,

I am inspired and excited by the work you have chosen to do, from Girlstart to Mothers’ Milk, motherhood to consulting.  Your career, which you have described as a “calling”, is a great example of passion breeding profession.

I am writing to ask if you will grant me 30 minutes of your time for an informal interview on the subject of Calling.  I am an aspiring entrepreneur and an incoming MBA candidate at the Acton School of Business. We have been given the daunting but important challenge of spending 30 Minutes with an Entrepreneurial Hero.  I’d like to spend those 30 minutes with you.

There is no hidden agenda, I’m not job-seeking—I’m just hoping you’ll share some of the lessons you’ve learned about leveraging passion into career, balancing career with motherhood, and living a life of meaning.

If you say “yes” I promise to make good use of your time.  I will ask you only the questions that I’ve been unable to answer from reading your press and blog.  I will send you questions in advance and will end on time.  As a thank you, I’d like to donate ten hours of my time to your favorite Austin charity.

I am moving to Austin this Friday, August 6th.  I’d be pleased to meet at your convenience as early as this weekend, and would love for my first memories of Austin, Texas to include a meeting with you.  Please let me know how I can make this happen.

Sincerely,

Ariel Julia Nazryan, Acton School of Business Class of 2011

Here's what Ariel does right:

1) She took the time to know her subject and (just as importantly) let them know she knows them.

2) She asks for a very specific and reasonable amount of time.

3) Just as important as telling me what the meeting IS; she tells me what it ISN'T.

4) She commits to using the time wisely by sending me questions ahead of time.

5) Best part?  She generously gives me the gift of HER TIME, ten hours of it, for MY favorite charity!  What a win-win!  I can feel great about someone this brilliant helping out some of the causes I hold dear.

Want to open the door to your next opportunity?  I would bet money if you followed Ariel's method you'll get the meeting.  What are you waiting for?  Go forth and ask!

Stay classy,

Rachel

Cheap Always Loses

The other day I was talking to my friend Vicki Flaugher, founder of Smart Woman Guides about one of many Fortune 500 companies whose go to market strategy is price leadership.  That doesn't leave many options. You see it all around.  99 cent burgers.  79 cent tacos.  In reality its price prohibitive to make a burger for 99 cents, so those companies take a loss on each one sold in the hopes they'll up sell you on a non-loss item, perhaps a super size drink.

In my opinion cheap always loses, because you can only go one direction: cheaper.  One of my favorite Fast Company articles was written back in 2006, The Man Who Said No to Walmart.  He walked in to make his pitch and the VP's office was furnished with plastic folding chairs left behind by another vendor as a demo.  I read that article 4 years ago and I still have this crystal clear image of what he must have looked like awkwardly sitting in a crappy lawnchair in his suit, briefcase resting on his knees, knees positioned somewhere near his ears.  Like a giant in a kids chair.   What kind of an executive of a Fortune 500 company seats guests on plastic folding chairs?  What does that say?  "Dear God we're cheap.  We are so cheap it literally hurts.  Try it, sit down.  Ouch.  This chair sucks."

The Man Who Said No to Wal-mart said no because his company (Snapper) stands not for volume, but for quality, reliability, and durability.  His product wasn't cheap.  It was built to last.  Their value proposition isn't price, it's performance and longevity.  Even though he successfully ran his manufacturing operations much like Walmart ran its stores, with fastidious detail on each element of precision and productivity, he wasn't willing to sacrifice quality for price.

Business is about what you stand for:  Value.  Quality.  Convenience.  A fanatical obsession with customer service.  It's also about where you are headed.  Short term gains around pricing today can have huge long term consequences.  How do you differentiate yourself in a noisy marketplace?  Where do you want to be in 10 years?  What are you going to doing today to get there?  Who will you say no to?  What will you do to preserve the values you hold dear?  Will you turn down clients?  Will you turn down money?  Most likely you will.  And if you lead your business with a strong moral compass, unwavering commitment to your core values, selfless dedication to your clients, customers, and stakeholders, and complete transparency your difficult decision will be rewarded with great success.

Stay classy,

Rachel

5 Habits of Successful Fundrasiers

Face it.   Most people are afraid of asking for money.  Others excel at it and love it so much they do it for a living.  I am one of those people.  What are the 5 habits that make fundraisers successful? 1.  They are grateful.

Successful fundrasiers are some of the most grateful people you will ever meet in your life.  First and foremost, they are grateful for the purpose for which they are making asks, be it a for profit product or a non profit mission.  Secondly, they are grateful for every monetary gift they get.  They are quick to openly express this gratitude, which makes the funder feel acknowledged and valued and contributes to the fundraisiers continued success.

2. They have a naturally positive attitude and outlook on life.

You can't be successful asking others for money if you don't see the glass half full.  Your positive confident belief in your product or mission is what sells it.  It takes many no's to get to a yes.  The no's help you develop a thick skin but you have to be able to bounce back to a state of positivity to stay in the game and go out after your next ask.

3.  They are born extroverts: they have a natural drive to always be creating, building and maintaining strong relationships.

A successful fundraiser is managing a portfolio of potentially hundreds of prospects.  They should visit 50% of those prospects in a year and have 30% of their prospects in active solicitation.   On average they should be making 2-3 asks a month and have a close ratio of 50-75%.   This translates to a lot of phone calls, breakfasts, lunches and networking events.

4.  They are extremely goal driven.

Whether they are building a playground for the visually impaired, a technology center for girls, or a hospital for children successful fundraisers can visualize the dream of their end goal and they dedicate each moment to strategically getting there.  They break it down step by step to tangible, measurable goals they work every week, every month and every year to get there.

5.  They are organized.

You can't raise millions of dollars or manage hundreds of prospects without being extremely organized.  Fundraising is a big job and every minute of your time is precious.   You have to spend it wisely cultivating relationships, making asks, pursuing new opportunities.   Determine what 3-5 core areas you will focus your time on to get the maximum results to reach your goals, i.e. cultivating existing relationships, making asks, developing new relationships, working with your board, etc and hold yourself accountable.

I have found fundraising to be one of the most profoundly meaningful careers out there.  Being in an intimate conversation with another person about the legacy they want to leave the world is deeply significant.  Having the opportunity to be a catalyst to help one person make a difference in the lives of others is infinitely rewarding.

Go forth and fundraise!

Stay classy,

Rachel